Security
Nonprofit Runway handles sensitive financial data on behalf of nonprofit organizations. We take that responsibility seriously. This page describes how we protect your data and how to report a vulnerability.
Technical controls
Infrastructure
Nonprofit Runway is hosted on Render, a SOC 2 Type II certified cloud platform. All data is stored in the United States. Render provides DDoS protection, automatic TLS certificate management, and infrastructure-level security controls.
Our PostgreSQL database is a managed Render PostgreSQL instance with automated backups, point-in-time recovery, and network-level access restrictions.
Plaid integration
Bank connections use Plaid's Link interface, which handles your bank credentials directly. Nonprofit Runway never sees or stores your bank username or password. We receive only an encrypted access token from Plaid, which is re-encrypted with our own AES-256-GCM key before being stored.
We participate in Plaid's webhook notification system so that we are alerted if a bank connection is revoked or encounters an error, and we surface that status in your admin panel.
Responsible disclosure
If you discover a security vulnerability in Nonprofit Runway, please report it responsibly by emailing security@nonprofitrunway.com.
Please include a description of the vulnerability, steps to reproduce, and the potential impact. We aim to respond within 24 hours and will keep you informed as we investigate and resolve the issue.
We ask that you do not publicly disclose the issue until we have had a reasonable opportunity to address it (typically 30 days). We do not currently offer a bug bounty program, but we deeply appreciate responsible disclosure.